This screen is used to create and edit customer Email communications.
Note that these are used to log emails to/from a customer, or about a customer's pets, rather than send an email. Normally (assuming that you have 'Log Communication' set for the Practice), you do not have to create these entries - the system does this automatically.
The fields are as follows:
Subject | the subject of the email |
To | identifies who the email was addressed to |
Cc | identifies who the email was Cc'ed to |
Bcc | identifies who the email was Bcc'ed to |
Patient | the patient that the note is about, if any |
Reason | the reason for the note. The available reasons are configured via Administration|Lookups|Customer Communication Reason |
Message | the email message |
Note | additional notes about the email |
Atttachments | a list of the names of attachments that were sent with the email |