Create/Edit Refund

This is the screen used to create and edit customer refunds.

The header fields are as follows:
Current Invoice - the amount of the current invoice (in the above screen shot, there isn't one)
Overdue - the customer's current overdue balance
Date - the date on which the payment was created
Amount - the amount of the payment - this is the sum of the line item amounts
Printed - this checkbox will be checked when the payment is printed
Status - is initially set to Finalised, and can also be set to In Progress or On Hold
Previous Balance - the customers balance at the end of the last accounting cycle
Total Balance - the total balance owed by the customer
Notes - any relevant notes
Reference - any appropriate reference number/code
Till - the till into which the money is to be paid

The Items tab allows you to add, delete, view and edit the item items. The pull-down allows you to select the payment type to be one of Cash, Cheque, Credit Card, or EFT.

The table shows the line items - normally there will be only one.

The item detail area changes depend on the payment type. The picture above shows EFT. Its fields are:
Amount - this will default to the amount owed to the customer or 0.00 if nothing is owing
 

For Cash it is as follows:

The fields are as follows:
Amount - this will default to the amount owed to the customer or 0.00 if nothing is owing
Rounded Amount - this is the rounded equivalent of Amount using the minimum cash denomination and rounding mode set for the currency - see Administration|Lookups|Currency
 

For Cheque it is as follows:

The fields are as follows:
Amount - this will default to the amount owed to the customer or 0.00 if nothing is owing
Drawer - the name of the drawer of the cheque
Branch - something that identifies the branch of the bank. For Australian usage this is the BSB (Bank State Branch) number.
Bank - select the bank using the pull-down. The values allowed are set via Administration|Lookups|Bank.

For Credit Card it is as follows:

The fields are as follows:
Amount - this will default to the amount owed to the customer or 0.00 if nothing is owing
Credit Card - select the credit card using the pull-down. The values allowed are set via Administration|Lookups|Credit Card.

For Other it is as follows:

The fields are as follows:
Amount - this will default to the amount owed to the customer or 0.00 if nothing is owing
Payment Type - select the payment type using the pull-down. The values allowed are set via Administration|Lookups|Custom Payment Type.

For Discount it is as follows:

The fields are as follows:
Amount - the discount amount being refunded