This screen is used to create and edit customer phone communications.
These are used to log phone calls to/from a customer, or about a customer's pets.
The fields are as follows:
Subject | the subject of the phone call |
To | identifies the number the phone call was made to |
Patient | the patient that the phone call was about, if any |
Reason | the reason for the phone call. The available reasons are configured via Administration|Lookups|Customer Communication Reason |
Message | the details of the call |
Note | additional notes about the call |