SMS
The system supports sending SMS messages. The SMS messages are sent using the 'email to SMS' facility provided by various companies.
SMS messages can be sent to any customer or supplier who has a Phone Number Contact with "Allow SMS" ticked.
SMS messages can be sent by clicking the SMS button:
- in the Customer Summary panel on the left of the screen
- in the Customer's Phone Number contact display (on the Customers|Information screen)
- in the Supplier's Phone Number contact display (on the Suppliers|Information screen)
SMS can also be used for both Appointment Reminders and Patient Reminders.
The message length is limited to the standard SMS limit of 160 characters - ie the linking of multiple SMS messages to send longer message is not supported.
Two companies are supported via tailored configuration screens, SMSGlobal and Clickatell. Other companies can be accomodated via a general configuration screen.
See also Reference|Setup|SMS, Customers|SMS and HowTo|Appointment Reminders.