Reminders
The Reminders tab shows account reminders for unpaid invoices and counter sales.
These are sent by the Account Reminder Sender job.
The fields are as follows:
| Status |
Filters by reminder status. One of:
|
| All | Select reminders for all dates. |
| From | Select reminders for charges finalised from the entered date |
| To | Select reminders for charges finalised up to the entered date |
| Location |
Used to filter reminders by the location where the charge was performed. |
The columns are as follows:
| Type | Shows the reminder type. These determine how a reminder will be sent. |
| Status | The reminder status |
| Send | The date from when the reminder should be sent. |
| Next Reminder | The date of the next reminder, if the charge is still unpaid. |
| Customer | The customer to send the reminder to. |
| Error | Any error encountered processing the reminder. |
Selecting a reminder will display the associated charge below.
The buttons are as follows:
| Find | Find all reminders matching the criteria. |
| Send All | Send all reminders. This launches the Account Reminder Sender job. |
| Resolve | If a reminder has Error status, this marks the selected reminder item as Queued. This allows them to be sent when the Account Reminder Sender job next runs. |
| Resolve All | Marks all reminders with Error status matching the criteria as Queued. This allows them to be sent when the Account Reminder Sender job next runs. |
| Disable Reminders | Disable reminders for the selected charge. |
