General User's Discussion

Comments and discussion on the general functionality of the application including look and feel, performance etc. This forum connects to a mailing list. All posts from the mailing list are submitted to the forum and all posts submitted to the forum will be sent to the list.

Patient Letter with PDF attachment

Hi,

I would like to add a PDF to a patient letter document template, but it's saying that document type is not supported. How can I get around this?

The document is our cremation brochure. I have an email template to the client and the brochure then attaches to the email so they can look through it in their own time and reply with their receptacle choice.

What I have done in the past is screenshot the pdf into an open office document and attach it this way, but it makes the file size very large and slows down each document creation and email.

Customized Template Pricing

One of the things that I constantly run up against is the idea that for a Template I want a custom price structure.  Typically for some stuff, we Zero off each line item price add a custom line item fee, and only print the aggregate.  However, the problem I see with this method is it will look like you are selling stuff below cost on some reports.  

Cancelling Estiamtes

Hi,

On occasion you may have done several estimates and finalised a number however for resons the client declines one or you need to cancel an old estimate and create a new one.

Just wondering if there would be interest / benefit to being able to cancel or show an estimate as declined even after it has been finalised?

Thanks, Adrian

Dose Rate Errors in the Product Dosing

I have come across what I believe is probably an unintended bug

Product Dosing
 

The design here was to allow a medication to auto-calculate qty when its sold by its concentration

eg

Amoxil 400mg - dose rate 10mg/kg for a 20kg dog products a individual dose of 0.5 tablets  

We can select a dose number which theoretically is the number of doses to dispense ...ie give it twice daily for 7 days  = 14 doses.

The maths here is

Customer Payment Report for OTC is --NONE--

Hi,

I've just noticed that the Customer Payments Report I'm using shows OTC transactions as having a Location of --None--. 

Is this expected behaviour, a known bug, or a problem with my system?

Thanks

Chris.

Check In notification popup for all workstations

Hey everyone,

I would love an optional setting where a pop-up window appears on all workstations as soon as a patient is checked in. 

The reason for this is that our receptionist currently must walk from reception to notify the vet that their patient has arrived. We've had it a few times where the client was waiting for 20 minutes, and each receptionist thought the other one notified the vet; this all while the vet was typing histories at the back so was able to immediately do the consult.

Document Template no PDF

Is it possible to have a document template that doesnt attach a PDF - ie it just sends an email with a body.

I can obviously just delete the PDF manually but this option would be awesome

Practice Location specific SMS set up

Hi,

Is there a way to set up sms configuration that is practice location specific? All of our sms are sent from the same bunch of numbers within sms global so when we receive a reply, all practice locations receive the reply. I presume we need to set up multiple sms global accounts, but I can't see how to edit Administration - Practice Location to match that.

Thanks,

greta

Retrieving Microchip on a subform ie StatementItems.jrxml

Just wondering how to go about this 

I tried:

[party:getPatientMicrochip(target.patient.entity)]

Among other attempts but it returns an empty field.

How to hide inactive prices

Hi,

Is there a way to hide inactive prices on products? We are starting to get quite a list of prices, and it would be great to only see the active ones (like we only see active clients & pets unless we go looking for them).

Thanks for your help,

Chris.

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