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remiders for deceased animals

Submitted by dadmin on Thu, 07/07/2011 - 09:45
in

Yesterday we had some patients come up in our reminders that were deceased, but not deactivated. I suspect these were ones that had been manually marked as deceased ie. not euthanased. Is this a problem with the reminder report? our setup? or is it by design?

Matt Y.

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Re: remiders for deceased animals

Submitted by tony on Thu, 07/07/2011 - 10:06.

Hi Matt,

When a patient is marked as deceased the reminders are not cancelled until the next reminder run.  They will be displayed in the Reminders workspace with an action of Cancel. i.e they will not print or email but will be cancelled by processing the reminder run.  If this is not the case then we need to know details as needs to be fixed in 1.5 beta 2 ..

Cheers

Tony

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