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SMS setup

Submitted by Guest on Wed, 25/11/2015 - 17:57
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I have setup SMSGlobal Email2SMS as per instructions but when I add to the Practice sms tab then schedules from the schedule view disappear. Can anyone help with what might be happening here. Open version is 1.7.1(6046).

Thanks

Maggie

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Re: SMS setup

Submitted by tanderson on Thu, 26/11/2015 - 09:04.

There isn't any relationship between SMS settings on the Practice, and schedule views, so configuring one shouldn't impact the other. 

The only way you can change the schedules associated with a view is by editing either the view or the schedule. Make sure that:

  • the schedule hasn't been removed from the view
  • the schedule Active flag hasn't been unticked
  • you log out/back in after changing Practice/Location/Schedule View/Schedule to pick up any changes

 

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