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OpenVPMS on MacOS X 10.5 issue

Submitted by Guest on Tue, 21/10/2008 - 23:47
in

Hi All!

Long time forum member; first time poster. :)

I have installed OpenVPMS on a Mac with OS X 10.5, OpenVPMS Version: 1.2 (2950), Tomcat 5.5.27, JDK1.5, MySQL 5.0.67 and the MySQL J connector 5.1.6. I have followed the installation documentation which went smoothly and I can log into OpenVPMS successfully.

However, once in OpenVPMS if i try to preview any report or configure a printer in Administration | Templates | | Edit | Printer Section - Add Button, i get a gray "Please wait..." screen which stays on screen for over 2 minutes and then a pop up box saying "Invalid/unknown response from server:".

I'm not too sure what logs to check for clues as to the cause of the error. I've looked at openvpms.log at the base of the Tomcat directory, whose last entry looks to be the login:
21:17:06,067 WARN LoggerListener,http-8080-4:60 - Authentication event InteractiveAuthenticationSuccessEvent: admin; details: org.acegisecurity.ui.WebAuthenticationDetails@f8000b: RemoteIpAddress: 127.0.0.1; SessionId: 53018528FA856B6DE4460B259478DCDA

I've also checked the catalina.out log which has the following similar output:
[WARN,LoggerListener,http-8080-4] Authentication event InteractiveAuthenticationSuccessEvent: admin; details: org.acegisecurity.ui.WebAuthenticationDetails@f8000b: RemoteIpAddress: 127.0.0.1; SessionId: 53018528FA856B6DE4460B259478DCDA

Are there other log files I can look at or people who have come across a similar issue?

Thanks so much everyone! :)
Eric

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RE: OpenVPMS on MacOS X 10.5 issue

Submitted by Tony De Keizer (not verified) on Wed, 22/10/2008 - 08:01.
Hi Eric

Not really sure what is causing this so I suggest we get some more information.

Looks like java may be having some issues talking to the OSX print service but can't be sure until we get some sort of stack trace while it is in that waiting loop. I suggest you utilise a tool such as StackTrace which you can run directly from the following site http://www.adaptj.com/main/download . It is a Applet so just Run and then initiate a stack trace dump. This will tell us in what area the application has hung.

Suggest you post the dump to the developers forum as probably a bit technical for most users.

Also I think Matt Young and some others have installed OpenVPMS on Macs successfully. Maybe they can give us some more insights.

Cheers Tony

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Thanks

Submitted by Viking (not verified) on Wed, 05/11/2008 - 19:27.

Hi Tony,

Thanks for the reply and info on this. I will look into it and troubleshoot with those tools further soon.

Cheers! :)

Eric 

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