We use this to track which debtors are in collections. Instead of using the built-in debtors reports, this one cross-references with a customer alert called "In Collections" to ensure that our internal staff don't call to these clients who are already being processed by a collections agency. In order to use effectively, you need to create an alert called "In Collections", or modify the report to pick-up whichever name you're using for this presently. Also, this report ignores allocation maths, and only works on customers with balances, and that have not made payments for over 60 days. These conditions can also be changed if you edit the report.