Features

Customer managment

Manage your customer details, including:

• contacts: name, postal addresses, telephone numbers, email addresses
• charges, estimates, and payments
• alerts: e.g. valued customer, bad debtor
• their pets – your patients
• documents

Patient management

Manage your patient details, including:

• name, species and breed
• alerts
• history
• problems
• prescriptions
• documents and images
• insurance

Appointments

• Enter and track appointments
• See customer and patient summaries for each appointment
• Find available slots in busy schedules into the future
• Find available slots based on a clinician's roster
• Automatic SMS appointment reminders
• Online appointments, via PetYeti and Vetstoria

Patient Insurance

• Record patient insurance policies, and make claims against those policies
• Submit claims online via PetSure VetHub
• Submit claims via email

Boarding

• Manage boarding for any number of kennels and cages
• Day and overnight boarding rates are supported
• multiple pets can be housed in a single kennel/cage, charged at different rates e.g.:
  • Luxury Suite Charge - $65/day
  • Luxury Suite 2nd Pet - $30/day
• A late checkout fee can be charged if check-out occurs after a certain time

Doing Business

OpenVPMS provides:

• a complete set of financial transactions: invoices, credit notes, payments, refunds, and adjustments
• counter sales to known or anonymous customers
• location branding of printed invoices, receipts, etc
• till balancing without stopping the business
• estimates. Invoices can be generated from these
• support to track work in progress

Documents

OpenVPMS can produce documents with content merged from customer, patient, or product information.

These can be linked to products so that when a product is invoiced, a corresponding document is saved in the patient history. E.g. if a vaccination is provided, a corresponding Vaccination certificate can be generated and automatically printed.

Standalone or Cloud-based

OpenVPMS can run on computers in your practice, or be deployed in the Cloud.

Multi-practice

A single OpenVPMS installation can support mulitple practice locations, with different pricing strategies for the same products at each location.

Stock Management

OpenVPMS supports:

• automatic or manual reordering of stock
• automatic supplier price updates
• easy stock taking
• multiple suppliers per product
• preferred suppliers for different locations
• batch management
• out-of-stock warnings during charging

Supplier integration

OpenVPMS can submit orders to:

• Cenvet
• Lyppard
• Provet
• Vetshare

Laboratory integration

OpenVPMS can submit laboratory orders to:

• Heska
• IDEXX VetConnect PLUS
• IDEXX LabLink
• Zoetis VetScan FUSE

Integration with other applications

OpenVPMS can be integrated with:

• Cubex
• Deputy
• PetSure VetHub
• PetYeti
• Smart Flow Sheet
• VetCheck
• Vetstoria

SMS Provider Integration

OpenVPMS integrates with:

• Clickatell
• SMS Global
• any provider that has an email-to-SMS gateway

Reminders

• Automatically create patient reminders during invoicing
• Send reminders via mail, email, or SMS
• Automatically send email and SMS reminders

Reporting

• OpenVPMS comes with many reports to print or export information and to evaluate your practice's performance.
• With its open data model, you can create your own reports, modify the provided ones or add those contributed by the OpenVPMS user community.
• Reports can be scheduled to run automatically, with the output printed, emailed, or saved to file

Plugins

OpenVPMS functionality can be extended using plugins.

OpenVPMS provides plugin APIs for:

• DICOM
• EFTPOS
• Insurance claims
• Laboratory orders
• Printing
• SMS

HL7

OpenVPMS can send HL7 messages, allowing it to send patient information, laboratory and pharmacy orders to other applications, including IDEXX LabLink and Cubex.

Customer Communication

You can:

• send emails and SMS text to your customers from within the application.
• use the email and SMS provider of your choice.
• send faxes via a suitable gateway.
• CC or BCC emails to staff members, referring vets, or arbitrary addressees.
• automatically record customer communications

Customisation

OpenVPMS can be tailored to match your requirements. You can:

• add or change fields
• change the look and feel

Data Entry

OpenVPMS accelerates data entry by providing:

• customisable macros. These can be simple shortcuts for commonly entered text, or they can produce a summary of patient history
• relative date entry e.g. 6m displays a date 6 months in the future.

Getting Help

OpenVPMS has superb on-line documentation. There are pages for each screen - these can be launched within the application by pressing Alt-F1.

If you need help, there is a very responsive user forum.

Vendor Neutrality

• OpenVPMS is based on opensource technology and standards.
• You have full access to your data.
• There is no vendor lock-in.

And Finally...

OpenVPMS is feature rich, and very inexpensive!