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Key: OVPMS-1036 URL: https://openvpms.atlassian.net/browse/OVPMS-1036 Project: VPMS Web Application Issue Type: Task Affects Versions: 1.4 Reporter: Tim Anderson Assignee: Tony De Keizer Priority: Minor

From a 1.4 error report: * java.runtime.version: 1.6.0_24-b07 * os.name: value=Windows 2003

{noformat} org.openvpms.report.ReportException: Failed to generate report: java.awt.print.PrinterException: Printer is not accepting job. at org.openvpms.report.jasper.AbstractJasperIMReport.print(AbstractJasperIMReport.java:402) at org.openvpms.web.component.im.print.AbstractIMPrinter.print(AbstractIMPrinter.java:80) at org.openvpms.web.component.print.InteractivePrinter.doPrint(InteractivePrinter.java:308) at org.openvpms.web.component.print.InteractivePrinter.printDirect(InteractivePrinter.java:298) at org.openvpms.web.component.print.InteractivePrinter.print(InteractivePrinter.java:144) at org.openvpms.web.component.print.InteractivePrinter.print(InteractivePrinter.java:127) at org.openvpms.web.component.im.layout.PrintObjectLayoutStrategy.onPrint(PrintObjectLayoutStrategy.java:95) at org.openvpms.web.component.im.layout.PrintObjectLayoutStrategy$1.onAction(PrintObjectLayoutStrategy.java:79) at org.openvpms.web.component.event.ActionListener.actionPerformed(ActionListener.java:41) at nextapp.echo2.app.button.AbstractButton.fireActionPerformed(AbstractButton.java:135) at echopointng.ButtonEx$1.actionPerformed(ButtonEx.java:120) at nextapp.echo2.app.button.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:70) at echopointng.model.DefaultButtonModelEx.doAction(DefaultButtonModelEx.java:51) at echopointng.ButtonEx.processInput(ButtonEx.java:202) at nextapp.echo2.app.update.ClientUpdateManager.process(ClientUpdateManager.java:116) at nextapp.echo2.app.update.UpdateManager.processClientUpdates(UpdateManager.java:89) at nextapp.echo2.webcontainer.ContainerSynchronizeService.renderUpdate(ContainerSynchronizeService.java:472) at nextapp.echo2.webrender.service.SynchronizeService.service(SynchronizeService.java:279) at nextapp.echo2.webrender.WebRenderServlet.process(WebRenderServlet.java:273) at org.openvpms.web.servlet.SpringWebContainerServlet.process(SpringWebContainerServlet.java:148) at nextapp.echo2.webrender.WebRenderServlet.doPost(WebRenderServlet.java:189) at javax.servlet.http.HttpServlet.service(HttpServlet.java:709) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:292) at org.openvpms.web.servlet.SkipLoginFilter.doFilter(SkipLoginFilter.java:111) at org.openvpms.web.servlet.SkipLoginFilter.doFilter(SkipLoginFilter.java:71) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:303) at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:108) at org.acegisecurity.intercept.web.SecurityEnforcementFilter.doFilter(SecurityEnforcementFilter.java:197) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:303) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:143) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:303) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:246) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:303) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:220) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:303) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:173) at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:120) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Unknown Source) Caused by: net.sf.jasperreports.engine.JRException: java.awt.print.PrinterException: Printer is not accepting job. at net.sf.jasperreports.engine.export.JRPrintServiceExporter.exportReport(JRPrintServiceExporter.java:283) at org.openvpms.report.jasper.AbstractJasperIMReport.print(AbstractJasperIMReport.java:678) at org.openvpms.report.jasper.AbstractJasperIMReport.print(AbstractJasperIMReport.java:400) ... 53 more Caused by: java.awt.print.PrinterException: Printer is not accepting job. at sun.print.RasterPrinterJob.print(Unknown Source) at net.sf.jasperreports.engine.export.JRPrintServiceExporter.exportReport(JRPrintServiceExporter.java:278) ... 55 more {noformat}

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