What about Support?
As mentioned above OpenVPMS does not deliver direct support services to end users but will sponsor and contribute heavily to openvpms.org which provides online forums, knowledgebases and FAQ services.
This source of information has grown quickly and become a centralised source of knowledge to all users and developers. We also maintain and foster direct relationships with accredited business partners who can provide specific services to you ranging from training, technical support, system integration and development support. This network will grow quickly again providing you with choice. Obviously these services will incur various charges outside of your annual subscription fee. Again you will have a choice on the partner you wish to deal with based on financial, geographical or other factors.