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[Customer Module] How does one do OTC refunds?

Submitted by Matt C on Fri, 21/03/2008 - 23:19
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How should the nurses refund a cash transaction for an OTC transaction that was incorrectly receipted or invoiced? OTC does not come up when searching Customers.
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How does one do OTC refunds?

Submitted by tony on Sat, 22/03/2008 - 11:54.
The only way to do it at the moment is doing invoice and payment reversals and then re-enter OTC sale correctly. The OTC customer can be selected in Customer->Accounts. Cheers Tony

OTC does come up in costomer search

Submitted by Matt C on Wed, 16/04/2008 - 19:30.
I must have been hallucinating. I was sure OTC did not come up in Customer Searches but it does now. Thanks Tony! Matt
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