1.7 5708 Opening Balance Txn prints using statement template
Submitted by Guest on Sat, 11/01/2014 - 12:41
If, on the Customers|Account screen you happen to print an opening balance transaction, it prints sucessfully using the same template type as Statements - "Customer Statement".
If you try to print a Closing Balance transaction, it says "No document template available for report type: Closing Balance". I think that trying to print the Opening Balance should result in the same sort of error.
Regards, Tim G
Re: 1.7 5708 Opening Balance Txn prints using statement template
I use this to print statements...setting a report to use Customer Statements sets this behaviour. In effect a Customer Statements prints out off the Opening Balance. (personally it would make more sense if it printer off a closing statement and the Customer Balance report printed off the opening balance)
Personally I dont see why we should make it error.
Re: 1.7 5708 Opening Balance Txn prints using statement template
Ben - I agree that the report type 'Customer Statement' (archetype 'CUSTOMER BALANCE') is used to print statements by the Reporting|Debtors screen.
However, if on the Customer|Acoounts screen, you select an Opening Balance transction and press the Print button you get the following: a statement containing one line - the opening balance transaction.
(One of our users did this the other day and was peeved that she got a statement with only one transaction in it.)
Regards, Tim G