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2 way sms

Submitted by Matt Young on Sun, 06/03/2022 - 21:24
in

Are SMS replies possible in 2.3? I notice that there is a new workspace for them but all of the documentation for the individual sms methods still say that receiving sms replies in openvpms is not possible.  

‹ Migrating from Visual Vet Aid Can there be more than one "If" statement in SMS macro? ›

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Re: 2 way sms

Submitted by tanderson on Mon, 07/03/2022 - 09:14.

SMS replies aren't supported in the plugins shipped with OpenVPMS:

  • the email-to-SMS gateways don't provide a common mechanism we can use to get replies back into OpenVPMS
  • while Clickatell does support SMS replies, we haven't implemented it in the Clickatell plugin as:
    • the method to get replies doesn't yet fit with our plugin and security model
    • the configuration is non-trivial for end-users

There is a commercial plugin available for MessageMedia that does support two way and doesn't have the same limitations as Clickatell. Contact support[at]openvpms[dot]com for details.

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