Hi guys,

I think we reported the waiting time clock not stopping way back when we started using text expressions. The expression seems to calculate time since checked in (activity_start_time) then show the difference since from then until current time. In my investigation I have not been able to find that OpenVPMS stores wait times or that they can be derived from start and end times of other events. I'm sure that could be changed if enough clinics wanted to audit this and have it in a report.

With respect to the waiting room "worklist" vs waiting room "schedule" debate, in our hands the single screen model described by Tony has worked better. When showing clinics the system, we have had varied feedback as to what they would prefer. Some rx users seem to prefer that their waiting room is task based rather then schedule based. We considered using it, but we found the status linkages between scheduler and worklist were not consistently applied. It has been too long for me to remember the details, but given very few users were using the worklists  as a waiting room manager, I never pursued the issue. The reason we tried it from memory, was becuase we thought that it might better manage events like phone calls and other non consultation tasks that also appear in our consulting schedule view.

Cheers,

Matt C

On Thu, 29 Oct 2009 08:56:40 +1100, wrote:

Hi Sandra,

I am not sure Worklists actually have a status of Checked-in which actually triggers the display of the waiting time but I am sure the expressions could be changed to display the time since the task was added to the list.  Will need to play..

I will check but if a worklist task was created during check-in from an appointment the two are linked and any status update on the task will be reflected in the appointment as well. To make the task status change though you need to utilise the Consult and Check-Out buttons in the worklist (or scheduler) as these work flows actually do the updates.  If you navigate to charges or patient medical records manually no status update will occur.

To be honest I tend to advise practices to not utilise a waiting room worklist approach for Out-Patient appointments and to work directly from the scheduler instead.  Simpler, single screen to monitor all Out Patient activity. 

The worklists are best used for In Patient work i.e Hospital, Surgery lists etc

CheersTony

On Wed, Oct 28, 2009 at 2:07 PM, <sandra@bellvet.com.au> wrote:

Sandra @ Bellarine Hi, I used the text expressons above (thanks again Matt) and I would like to make two changes to our worklist & schedule views.  1. On the WORKLIST VIEW  in the waiting room there is no waiting time at all and the vets really want this. 2. On our SCHEDULE VIEW  the waiing times appear but they keep ticking over, even when the consult is marked as completed and the client has left the building. Does anyone have a solution for this? Sandra.   _______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: //lists.openvpms.org/listinfo/users" target="_blank">http://lists.openvpms.org/listinfo/users Posts from this mailing list can be viewed online and replied to in the OpenVPMS User's forum- //tinyurl.com/openvfu" target="_blank">http://tinyurl.com/openvfu

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