*BUG* Issue with re-consulting a client on the same day or following day

When we have a client booked in one day (they have been consulted, receipted and checked out) and then they come in again the next day or 2 days later or even that same afternoon for a follow up visit, when we try and invoice, the system will not let us! It still has the last invoice sitting there as if it hasnt been finalised, yet it says it has been finalised! Really really strange. :(  please help :)

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

Re: *BUG* Issue with re-consulting a client on the same day ...

This is a bug in the Visit selection criteria. On Check-In, it is selecting a Visit linked to a finalised invoice, rather than creating a new one.

As a workaround, try creating a new Visit prior to performing Check-In.

 

-Tim

Syndicate content