Consult Add/Delete Error
Submitted by Guest on Thu, 11/12/2008 - 11:58
Has anybody else seen this problem - After adding items to a consult and then deleting one or more it refused to save and a red error box comes up ( I'll copy it next time). The solution so far has either been cancelling and re-consulting or sometimes deleting one or more items then adding them again.
The same happened this morning when we transferred an estimate template to an client estimate then deleted unwanted items - it refused to save to print and has just stayed as the original template with the original estimate price. The error box message was different saying that 'it may have been changed by another user' tho no-one else was using the file.
Suggestions welcome,
Nick
Re: Consult Add/Delete Error
Matt
On 11 Dec 2008 00:58:41 -0000, paradisevets@internode.on.net wrote: > Has anybody else seen this problem - After adding items to a consult and > then deleting one or more it refused to save and a red error box comes up > ( I'll copy it next time). The solution so far has either been cancelling > and re-consulting or sometimes deleting one or more items then adding > them again. > The same happened this morning when we transferred an estimate template to > an client estimate then deleted unwanted items - it refused to save to > print and has just stayed as the original template with the original > estimate price. The error box message was different saying that 'it may > have been changed by another user' tho no-one else was using the file. > > Suggestions welcome, > > Nick > _______________________________________________ > OpenVPMS User Mailing List > users@lists.openvpms.org > To unsubscribe or change your subscription visit: > http://lists.openvpms.org/mailman/listinfo/users >_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users
RE: Consult Add/Delete Error
I can confirm that this is happening intermittently in the 1.3-Beta-1 versions you are running but it does not happen at all consistently i.e. there is no generic problem with deleting invoice items from invoices. It seems that there is some sequence of edits that causes it and we can not confidently say it is rectified until we can reproduce the issue consistently in our development environments .. which we haven't been able to do yet.
Any help tracing down the exact steps would be appreciated.
Cheers Tony
-----Original Message----- From: users-bounces@lists.openvpms.org [mailto:users-bounces@lists.openvpms.org]On Behalf Of mpcosta Sent: Thursday, 11 December 2008 12:30 To: paradisevets@internode.on.net; OpenVPMS User Mailing List Subject: Re: [OpenVPMS Users] Consult Add/Delete Error
Hi Nick, Yeah we have seen the problem and reported it. Its a bug to be fixed. Prolly already has been :)
Matt
On 11 Dec 2008 00:58:41 -0000, paradisevets@internode.on.net wrote: > Has anybody else seen this problem - After adding items to a consult and > then deleting one or more it refused to save and a red error box comes up > ( I'll copy it next time). The solution so far has either been cancelling > and re-consulting or sometimes deleting one or more items then adding > them again. > The same happened this morning when we transferred an estimate template to > an client estimate then deleted unwanted items - it refused to save to > print and has just stayed as the original template with the original > estimate price. The error box message was different saying that 'it may > have been changed by another user' tho no-one else was using the file. > > Suggestions welcome, > > Nick > _______________________________________________ > OpenVPMS User Mailing List > users@lists.openvpms.org > To unsubscribe or change your subscription visit: > http://lists.openvpms.org/mailman/listinfo/users >_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users
_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users
More info about "user has changed" bug
We also have experienced this type of error since 1.3 with "Apply" -ing invoice items. AGain, it is difficult to replicate after the event...
Matt C