Hi all 

I was wondering if we could review and improve the consultation workflow to provide a better historical record.

To clarify currently the process I see used is the client is "Checked in" by the nurse.   The Appointment Reason is transferred to the visit reason - and the summary is left blank. In reality some clinics use the appointment reason as "checkup" and then put detail in the notes

The vet hits the consult button which opens into the clinical history at which point they probably hit the NEW button and add a new patient NOTE to the visit.  

At no point are they given the option to update the visit summary box.  In effect, this means it's rarely used unless manually changed.  

If the pet access's the history from the patient medical record they can hit the 'Add Visit and Note' button which does give an editable summary box.

I would suggest that when the vet adds a new NOTE or NEW PROBLEM, the context window displays both the visit reason and summary and (if not locked via medical record locking )  allow them to be updated.

This will improve the record-keeping of most clinics substantially.