Drop down list of emails for emailing patient history
Not sure if already possible or not but it would be great to have a drop down list of emails for emailing patient records that could include emails other than owner email(s) only - for example specialist vets, other hospitals and pet insurers. It is a hassle having to manually enter or cut and paste emails when a patient history transfer is required.
Possible now ?
(Note: Have also added this to requests for V 1.9).
Re: Drop down list of emails for emailing patient history
Jim - I think that parts of what you want is in 1.9.
a) just as in 1.8, the pull down of the email To address field shows all the customer's email addresses, AND if invoked for the Patient workspace, any referring or referred to vets. If you can't find what you need you can press enter to search for email addresses, if necessary selecting by entity type (eg Vet, Vet practice, Suppliers, Manufacturer, User, or Customer.
b) the new communications log facility holds all communications to or about the customer. However, although you can look at any communication, there is no facility to forward a previous email to somone else
c) the new email templating facility makes it far easier to pull information for the medical record
Regards, Tim G
Re: Drop down list of emails for emailing patient history
Wow, great feature, that is exactly what we were after. Just press enter ! Yee hah