Email Reminder System for post-op check and for gathering feedback on level of service - can someone suggest an implementer?

Submitted by samuelrs on Thu, 01/08/2013 - 22:21

General User's Discussion

I was wondering if you could recommend an who I contact to help me implement a reminder system that I would like to set up.

Here is the concept.

Have an automatic reminder (ie not interactive) attached to certain consultation products (basically those patients that come into our practice for the first time or for a new problem) that generates a document from a template and emails it to the customer 10 days after the consultation is charged.
The document will be a generic check to see how their patient is going (we also call at 6 weeks) and will also contain a link to an online feedback form that will populate a google spreadsheet that will assess their impression of our service.

I have had a crack at setting it up with reminder groups and tasks however I think I need some help designing the document and organising the automation of the emails.

If you could point me to an appropriate person I could contract that would be great.

PS, thanks to Yuri for the great "how-to" on the website for reminders.

Sam