Header Check Error when printing
Hi
I have been through the installation of OpenVPMS 1.2 a couple of times successfully but now have a problem in that when I try to print anything I get a "header check" error message! I have had a successful implementations but can not seem to replicate it?
Any help or suggestions would be greatly appreciated.
Thanks
Des
RE: Header Check Error when printing
Can you give us a bit more information on your install environment as in OS, java , Tomcat, openoffice version etc
Also in the Tomcat folder you should find an openvpms.log file which will have some more detail about the error message you are getting. May give us some clues if you attach it or paste the relevant information in the email.
Cheers Tony
-----Original Message----- From: users-bounces@lists.openvpms.org [mailto:users-bounces@lists.openvpms.org]On Behalf Of des.thornton@westnet.com.au Sent: Saturday, 1 November 2008 13:11 To: users@lists.openvpms.org Subject: [OpenVPMS Users] Header Check Error when printing
Hi
I have been through the installation of OpenVPMS 1.2 a couple of times successfully but now have a problem in that when I try to print anything I get a "header check" error message! I have had a successful implementations but can not seem to replicate it?
Any help or suggestions would be greatly appreciated.
Thanks Des
_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users
_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users
RE: Header Check Error when printing
Hi Tony,
I am using Windows XP professional as the OS. The versions of software that I have installed are as follows:
Tomcat version 5.5.20; Open Office 2.4.1; mysql 5.1.25;JRE 1_5_0_16.
One problem I did have is that I could not set Tomcat to start as
Re: Re: RE: Header Check Error
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RE: Re: RE: Header Check Error
Yes, Not sure what is happening but this is the first time it has occurred and seems to be isolated to this users posts.
I will get list admin to check but hopefully isolated. Sorry for email storm :-)
Cheers Tony
-----Original Message----- From: users-bounces@lists.openvpms.org [mailto:users-bounces@lists.openvpms.org]On Behalf Of BenDog Sent: Saturday, 1 November 2008 19:15 To: des.thornton@westnet.com.au; OpenVPMS User Mailing List Subject: Re: [OpenVPMS Users] Re: RE: Header Check Error
Is everybody else getting this email a million times with various words missing?
> From: > Reply-To: , OpenVPMS User Mailing List > > Date: 1 Nov 2008 04:07:48 -0000 > To: > Subject: [OpenVPMS Users] Re: RE: Header Check Error > > Hi Tony, > > I am using Windows XP professional as the OS. The versions of software that > I have installed are as follows: > Tomcat version 5.5.20; Open Office 2.4.1; mysql 5.1.25;JRE 1_5_0_16. > One problem I did have is that I could not set Tomcat to start as > _______________________________________________ > OpenVPMS User Mailing List > users@lists.openvpms.org > To unsubscribe or change your subscription visit: > http://lists.openvpms.org/mailman/listinfo/users_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users
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Re: Re: RE: Header Check Error
RE: Header Check Error when printing
Hi Tony,
I am using Windows XP professional as the OS. The versions of software that I have installed are as follows:
Tomcat version 5.5.20; Open Office 2.4.1; mysql 5.1.25;JRE 1_5_0_16.
One problem I did have is that I could not set Tomcat to start as the OpenVPMS account so I set it up as system. Could that be the problem??
Best regards Des
RE: Header Check Error when printing
Hi Tony,
I am using Windows XP professional as the OS. The versions of software that I have installed are as follows:
Tomcat version 5.5.20; Open Office 2.4.1; mysql 5.1.25;JRE 1_5_0_16.
One problem I did have is that I could not set Tomcat to start as the OpenVPMS account so I set it up as system.
sorry about the crazy post!!! Tha laptop KB is doing strange things!
regards
Des
RE: Re: RE: Header Check Error
Versions look fine but I think the issue is using the system account for Tomcat. In order to run openoffice as a background task to do merging and pdf conversion for document printing/previewing we need to start Apache Tomcat as a user who can run the openoffice application and we need to initialise open office as this user so it doesn't get stuck in the registration process which happens when you first start it for a particular user.
Unfortunately you cannot set this up using the SYSTEM account. So we suggest you create a openvpms user with administrator priveleges and a suitable password and log in as this user and start open office for the first time. Then use this user and password to start the Tomcat service.
Hope this helps.
Cheers Tony
-----Original Message----- From: users-bounces@lists.openvpms.org [mailto:users-bounces@lists.openvpms.org]On Behalf Of des.thornton@westnet.com.au Sent: Saturday, 1 November 2008 14:08 To: users@lists.openvpms.org Subject: [OpenVPMS Users] Re: RE: Header Check Error
Hi Tony,
I am using Windows XP professional as the OS. The versions of software that I have installed are as follows: Tomcat version 5.5.20; Open Office 2.4.1; mysql 5.1.25;JRE 1_5_0_16. One problem I did have is that I could not set Tomcat to start as the OpenVPMS account so I set it up as system. _______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users
_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/mailman/listinfo/users
RE: Re: RE: Header Check Error
Hi Tony
Thanks I thought that might be the case given I have been successful! I was in the OpenVPMS account when I tried to resolve the problem with Tomcat which I sense did not help. But I have since been able to get OpenVPMS to be the owner of the application.
I did a silly thing and did an uninstall and reinstall of Tomcat to see if I could resolve the problem that and now get a Tomcat error open error on VPMS so I will keep pressing. I am trying to get a system up quickly but seem to be rushing. I will fill out a registration in the next day or so for a single vet practice which is just starting up.
Best regards and I will see if I can contribute to the documentation for 'novice' users.
Des