We could make it easier to transfer customer and patient details associated with an online booking to a new customer and/or patient.

At the moment, unknown customers just have their details entered into the Booking Notes. Users can then manually create the customer and/or patient using the notes.

We could provide support to streamline this so that customer and patient can be created at the touch of a button.

The main limitation is that the various booking providers only supply minimal customer and patient information. While we can provide an API to enable more details to be provided, the online booking providers don't currently capture it directly. I know PetYeti can be configured with custom questions that will come through as notes in the booking.
 

A second approach would be to take the data from your new customer web form and convert it into something that can be loaded into OpenVPMS. There would be two parts:

1. an OpenVPMS API that allow new customer and patient information to be loaded
2. a tool that takes your form data and sends it to the OpenVPMS API

We can provide 1., but 2. needs to be done outside OpenVPMS as we can't directly integrate with your website.

Hi,

During the pandemic, has anyone been using an online form that can be sent to client to complete at home or on their phone while they wait in the car? Our new client forms are on ipads which we aren't giving to the public. So we are collecting the clients information verbally.

We are wondering if we will go back to letting the public use the ipads again or if there is a long term solution where they can complete the form on their own devices.