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new clinic- help!

Submitted by Guest on Thu, 03/01/2013 - 07:33
in

 

Hi, 

I am new to open VPMS for our clinic and am having trouble confirming my account sees me as an 'administrator', so that I can properly load up the open VPMS software on to the computers...can anyone help me with this- we open on Monday!

Also in My Open VPMS und under mailing list subscriptions, the system reports I have none- but I have confirmed emailed reciepts and order numbers...I am very confused! Is there a lag phase between paying for your subscription and recognition of it on the open VPMS system?

Thanks again for the help

Ashleigh

‹ Practice field access functions available but no PracticeLocation equivalents Enhancement Request - add breed to Select Patient screen ›

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Re: new clinic- help!

Submitted by tgething (not verified) on Thu, 03/01/2013 - 09:22.

Ashleigh:

Para1: You are not clear on what you mean by "my account" or where you are up to in the installation phase.

Para2: I think you are confusing the 'subscribe to mail list' facility (which just sends you email of new forum posts) and 'tell my OpenVPMS system that I have paid my subscription so it will remove the nag message from the login screen'.  This is addessed in the readme.txt file in the 1.6 release.  However, it sounds to me as though this is the least of your problems - the OpenVPMS code will run happily even if you either have not paid, or have but have not entered the subscription id.

Note - if you are doing an installation now and you are not using 1.6 and you have not got very far with your 1.5 install, then I would strong suggest you grab the 1.6 release.

Regards, Tim G

Re: new clinic- help!

Submitted by ashlong (not verified) on Thu, 03/01/2013 - 10:21.

Hi Tim, 

I am only at the very beginning of the process- I have downloaded version 1.6 but not installed it, as I thought I needed to be an administrator. I will go through the process and see how I go. 

Cheers, 
Ashleigh

Re: new clinic- help!

Submitted by Yuri on Thu, 03/01/2013 - 11:21.

If you're installing on a Windows 7 PC, read carefully and explicitly follow the instructions at http://www.openvpms.org/documentation/installing-openvpms-windows-7-comp... .

Yuri
(who's forgotten how slow 1.2k/sec really is! while on leave in the bush).
 

Re: new clinic- help!

Submitted by ashlong (not verified) on Fri, 04/01/2013 - 10:58.

Hi Yuri, 

I have read the instructions carefully for the set up, and all speak of a 'key':

 

'On payment, a subscription key will be mailed to you. If you have a current subscription, you can request a subscription key by emailing a copy of your receipt to subscription[at]openvpms[dot]org.'
 
I have paid and received an invoice on the 31/12/12 and still I haven't received this key. I emailed my receipt, and haven't heard back. I really need help desperately, as I can't do anything until they get back to me (which has been almost 3 working days). There are no other contact details for people who can help me- do you have any contact details of people I can call/email to sort this out asap. 

Cheers,
Ashleigh

Re: new clinic- help!

Submitted by Yuri on Mon, 07/01/2013 - 08:41.

It's Xmas holidays, Peter will send you a key when he logs on next, so no need to stress.  You can run openvpms perfectly without a key,  - you'll get a nag whenever you start, that's all. 

Cheers Yuri.

(edited - original message had text all there, but in wrong order: hopefully this makes more sense.)

PS Actually I'd like to see something like a 50 customer/100 patient limit on trial versions: that's more than enough data to evaluate the software to decide if you want to subscribe.

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