We have just upgraded last night to version 2.02 and I was really looking forward to the new feature of a single add visit and note button on patient summary to save time and clicks - I was very wrong!

I am very frustrated and disappointed that this addition has made it through development and has been implemented....I do not think it has been thought through clearly

My concerns:

1. Reason - you have to select one of the pre storred reasons otherwise the visit is left as NO REASON

2. Summary - this field is not available to write free hand (Often we leave Reason blank and write a heading in summary to give others an overview of what the note contains - so you dont have to read all the notes if it is not relevant to the issue at hand)

3. Notes - this is fine

4. Clinician -you must put in a clinicians name - this does not allow for a nurse to add a visit and note about pre op call or make a note regarding a progress of a patient

Topping all this off is when you click on OK - it leaves the visit IN PROGRESS!! - you have to manually go back and COMPLETE the visit which is not a) logical b) user friendly.....When you add a visit and a note separately it will complete the visit.

As our implementers, Tony and Asha, know I am lost for words how this can get through a development stage and be approved as an improvement as it creates more work and is the bane of my life at the moment - visits left in progress....

I know that we can get around most of the above ie by adding in a specific reason ie communication which I have done.... I know that we can then put the visit under a particular vet and then delete it later, or making up a new clinician as Nurse, and I know that we can go back and complete the visit ..... 

But the question is then is how is this new feature a benefit to users?

I can get around most of my concerns but leaving the visit IN PROGESS is going to do my head in!