[OpenVPMS Developers] [JIRA] Created: (OVPMS-951) Reminder notification via SMS
Key: OVPMS-951 URL: https://openvpms.atlassian.net/browse/OVPMS-951 Project: VPMS Web Application Issue Type: New Feature Components: Reporting Affects Versions: 1.4 Reporter: Tim Anderson Assignee: Tony De Keizer
One benefit of implementing OVPMS-902 is that will allow customers to be sent reminders via SMS. This would occur automatically as part of the reminder generation process. Any customer that has a phone contact with a REMINDER classification, and sms = true would receive SMS reminder notifications.
The following changes would be required: * change the reminder generator, to collect reminders to SMS * add a new node "smsText" to entity.documentTemplate. This will be limited to 160 characters, and represent the reminder document when sent via SMS
One limitation of the email to SMS gateway approach is that if the gateway fails (e.g due to lack of credit etc), there is no way of knowing except by the flood of failure messages that are emailed back to the account holder. For reminder generation, it may be a good idea to investigate using the SMS gateway provider's synchronous APIs (e.g, SOAP, HTTP) that report on failure immediately.
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[OpenVPMS Developers] [JIRA] Commented: (OVPMS-951) Reminder not
Tim Anderson commented on OVPMS-951: ------------------------------------
Estimate 16 hours to complete reminder via SMS. This is regardless of the protocol used. If SOAP or HTTP or some other transport is to be used, need to estimate on a per provider implementation.
> Reminder notification via SMS > ------------------------------ > > Key: OVPMS-951 > URL: https://openvpms.atlassian.net/browse/OVPMS-951 > Project: VPMS Web Application > Issue Type: New Feature > Components: Reporting > Affects Versions: 1.4 > Reporter: Tim Anderson > Assignee: Tony De Keizer > > One benefit of implementing OVPMS-902 is that will allow customers to be sent reminders via SMS. > This would occur automatically as part of the reminder generation process. > Any customer that has a phone contact with a REMINDER classification, and sms = true would receive SMS reminder notifications. > The following changes would be required: > * change the reminder generator, to collect reminders to SMS > * add a new node "smsText" to entity.documentTemplate. This will be limited to 160 characters, and represent the reminder document when sent via SMS > One limitation of the email to SMS gateway approach is that if the gateway fails (e.g due to lack of credit etc), there is no way of knowing except by the flood of failure messages that are emailed back to the account holder. For reminder generation, it may be a good idea to investigate using the SMS gateway provider's synchronous APIs (e.g, SOAP, HTTP) that report on failure immediately.-- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: https://openvpms.atlassian.net/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira
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