Out of work flow sale
Hi - let me firstly apologise if this topic has been covered before!
Is there a possibility of having the patient information window popping up on the left just under the client window on the left, when a sale is made against a patient out of work flow?
So that the information of the patient selected comes up , and the weight as well as the ability to click onto the reminders?
I have attached a copy of the current invoice to show where it could go.
I think this would be a great feature to allow better customer service quickly at reception! so patient alerts can be seen such as on Proheart, dont use drontal in this pet, special diet......
Thanks Anna
Re: Out of work flow sale
I assume you are working from the CHARGES area on a customer file. The problem as it stands is that in this situation a the context you are working in doesnt contain the patient - and in fact each line on the invoice can be a different patient ...so If I had 5 lines each had Bravecto for example for my dog hoarders 5 dogs which patient do I display on the right? I assume you would want the currently selected line item. And for the context to change each time you change the line item.
I wil point out that this wouldnt really help because the patient data on the left is not clickable when a window is open such as the charges window. Sure you might see that the red alarm bell is up indicating the patient is overdue but you would have to close the invoice to select the icon to see what its overdue for..
Re: Out of work flow sale
Thanks Ben - yes we are talking about Charges....
And yes I would like the patient that currently selected to be displayed on the left and yes when a client comes in like you with 5 dogs each time I change the line for a different patient I would like the context to change each time you change the line item.
You would be surprised how much this would help us - with the weight coming up and alerts - we have an alert of 'Proheart' that we put on patients that have a Proheart /Sr12 injection such that if they come in to ask for Revolution we know something is not quite right to double up on Heartworm prevention. It would be an enormous help!
Yes I understand currently it is not a clickable field but may be that is also something that can be looked into - makes sense that we should be able to see reminders when we are invoicing a client. To go into their Summary first, then reminders, write down the pet's weight for each pet then go to Charges is so laborious and frankly I think OPEN can do better than that :)
Thanks Anna
Re: Out of work flow sale
Anna - note also that in 1.9 if you use the standard invoices (or tweak your own) then the invoice can be made to show the upcoming reminders for all the customer's patients. So if you ALt-V during the invoice preparation and scroll to the bottom, you can talk through the customer's upcoming reminders and appointments.
Regards, Tim G
Re: Out of work flow sale
Thanks Tim, that sound great.... but still would be good for that patient window to come up with weight and alerts!
Do you know when 1.9 will be ready for general release? Thanks Anna
Re: Out of work flow sale
OpenVPMS supports weight based charging and dispensing in a number of ways:
Assuming the patient weight is up to date, these features should make knowing the weight ahead of time less of an issue.
For the 2.0 release, we can look at providing access to the current patient summary from within the invoice. This could be via a collapsible sidebar, or an information button next to the patient.
At present, a number of practices are testing 1.9. We hope to have a beta version available for general use in the next few weeks.