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OpenVPMS is developed with the help of various tools including the Java profiler 
Thanks to our sponsors:
OpenVPMS is developed with the help of various tools including the Java profiler
Re: Phones: Caller Number Display
We would be VERY interested in this.
Bonus marks if we can have recorded calls automatically attached to patient files....
Re: Phones: Caller Number Display
It can't at the moment. What phone system are you using?
Re: Phones: Caller Number Display
NEC Xen Topaz, approx 10y old (+ Telstra)
Re: Phones: Caller Number Display
We are using an old system (not sure). However will be upgrading in the next 6-12 months. So we can be open to buying something where this sort of thing could be integrated.
What we would like:
- Client Name/Patient Name to appear when client calls.
- Ideally a link to OVPMS patient file that can be clicked and we get straight to the patient file in OVPMS
- Ability to tag calls/files so they can be uploaded into OVPMS (preferably automatically).
Re: Phones: Caller Number Display
How would this sort of thing work? From the PBX to openVPMS? or from the handset to openVPMS? It's a fantastic idea in theory
Re: Phones: Caller Number Display
Some systems provide APIs to support this. It's often used by customer relationship management software. For an example, see Asterisk
Java does have a telephony API which we might be able to use to support multiple providers. Support for it seems to be patchy; a quick search indicates there is support for it for Asterisk, Cisco and Avaya.