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Reminders

Submitted by croydonvet on Mon, 08/02/2010 - 17:59
in

Does any one know the answer to this query??

In the reminder system we have reminders for vaccines, proheart, dental, arth checks etc etc and desexings.

If, the animal comes in before the reminder is due to be printed and is desexed, does that automatically negate the reminder or will it still go out as programmed.

If the animals say gets desexed elsewhere and the staff subsequently changes the patient data to show that this animal is now desexed ( ie edit and tick the desexed box), does this negate the reminder?

Further, to this if an animal is deceased or deactivated will this cancel further reminders??

or do we need to manually go in an "complete" the reminder to stop it before the next run??

MRR

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Reminder updating

Submitted by Matt C on Tue, 09/02/2010 - 13:37.

Im pretty sure billing a desexing or product that is linked to that reminder type will regenerate/increment the reminder period.

So in the case of a vacc, billing a vacc in that reminder group will reset the reminder interval.

 

In the case of manually desexing an animal via the desexed box, I don't think it will change a related reminder as the reminder is linked to the product (desexing) not the desexed status of the animal.

In this case, the reminder would need to be manually removed/finished.

 

Deceased and deactivated animals are not included in reminder runs. Their reminders are cancelled from memory (they appear in the list as cancelled).

 

Any errors I'm sure Tony or others will correct me!

Matt C

Re: Reminder updating

Submitted by Tony De Keizer (not verified) on Tue, 09/02/2010 - 15:00.
Hi Matt,All correct. Typically users add desexing reminders with 0 days to desexing services so any previous desexing reminder would be completed.  I thought a 0  day reminder should automatically complete but this is not happening currently so I will raise a JIRA as I believe this is the way it should work.  Manually setting the desexed flag will not complete or cancel a desexing reminder.Also remember that 1.4 fixed a bug where reminders generated from products was using the reminder type default interval rather than the interval defined in the product link to the reminder type.  With 1.4 installed thsi will work as expected but I suggest you all check your intervals set on the reminder tab on the various products that have these setup. CheersTony On Tue, Feb 9, 2010 at 1:37 PM, <mpcosta@boroniavet.com.au> wrote:
Im pretty sure billing a desexing or product that is linked to that reminder type will regenerate/increment the reminder period. So in the case of a vacc, billing a vacc in that reminder group will reset the reminder interval.

  In the case of manually desexing an animal via the desexed box, I don't think it will change a related reminder as the reminder is linked to the product (desexing) not the desexed status of the animal. In this case, the reminder would need to be manually removed/finished.   Deceased and deactivated animals are not included in reminder runs. Their reminders are cancelled from memory (they appear in the list as cancelled).   Any errors I'm sure Tony or others will correct me! Matt C _______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: //lists.openvpms.org/listinfo/users" target="_blank">http://lists.openvpms.org/listinfo/users Posts from this mailing list can be viewed online and replied to in the OpenVPMS User's forum- //tinyurl.com/openvfu" target="_blank">http://tinyurl.com/openvfu

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