Reminders set up
Submitted by Guest on Mon, 17/11/2014 - 16:05
I'm having trouble generating reminders.
I've set up reminder type and there's a template in place, everything appears to be correct. When I go to reporting/reminders and find the reminders for a period, it brings up a list of reminders that are all due to go out, but the final collumn says 'skip' - this i dont understand.
also when i then try to 'send all' and it prompts with 'generate reminders?' and I ok, it says 'no reminders to generate for the selected period'.
obviously I've set something up wrong, but cant see what - can anyone help?
thanks!
Daryl
Re: Reminders set up
Daryl,
Could you please let me know the settings for the reminder in question
in particular the areas in blue.
Above is an example of a c5 reminder setup.
Ben