Starting out
Hi all
I have downloaded and installed open vpms. I have followed the configuration setups for scheduling and worklists. These can still be found in practice location etc but when I log on again and click on workflow and scheduling I cant find any trace of them. Help please:). Also when I log off from openvpms as a user and log on as the normal user I get an error message that Tomcat 6 access is denied, if I then right click tomcat configuration, run as administrator and reenter the openvpms password it all runs OK. How can I change the configuration to keep the correct password.
Thanks
Marc
Re: Starting out
Hi Marc,
Welcome to Openvpms. I think we might need a bit more information to help you
Firstly make sure you have followed the installation guide for your operating system exactly. If its
Windows 7 can be found here
http://www.openvpms.org/documentation/installing-openvpms-windows-7-computer
generally I find even if I was doing an xp install I can fudge these instructions , but refer back to the general windows instructions if it makes no sense
The issue you are having is possibly that openvpms user hasnt been given permission to run as a service.
Just restep through the installation and cross check each step.
Also follow the following
http://www.openvpms.org/documentation/configuring-your-new-installation
Also after you add scheduling and workflow changes to the organization you need to logout of Open and log back in
Then post your system information we can go from there. Please post any errors entirely.
We will see what we can do
Ben
Re: Starting out
Hi Ben
Thanks for the reply. I managed to sort schedules out when I realised that the States and Suburbs had not downloaded properly. Once I managed to sort out that and setup the practice location using these then the schedules and worklists worked fine.
I followed all the install instructions for a Windows 7 machine and the only problem that I still have is that when I logout of Windows as a user and then log in again I get the error message 'could not start application. Tomcat6 not available'. If I then go into configure Tomcat and reenter the user name and password (openvpms/openvpms), even though they already appear in the log on window, it works fine.
Regards
Marc
Re: Starting out
Ok, these errors are invariably finicking windows 7, so:
The parameters in the tomcat config can u check u made those changes as well
firstly as a local admin (not openvpms user) open your services.msc window and look for the apache tomcat service.
Check 3 things
1. How is it set to run - it should be automatic but I sometimes set it to Automatic - delayed
this delays it starting until windows has completed its full startup
2. Check the user name and pass here and reenter them in the Logon tab.
3. If Tomcat's status is stopped ...start it...and watch how long it takes to start.
Then check the Tomcat log files found in the Tomcat installation directory. I think it might be in a log subdirectory I am sure you'll find them.
there are 4 ...stderror.log stdout.log ...catalina.log and 1 other I think localhost .log r somthing
check them all for errors...if you find any that dont solve the startup issue then post them back here...worthwhile googling them first Tomcat errors and windws 7 are widspread enough that someone has probably seen it before.
Ben