Reversal notes

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Development Project Status: Under Discussion

Due date for completion of this stage: 

The Customers|Account screen provides support to reverse charges and payments.

The reversal transaction (i.e. credit or refund) includes the note 'Created by Reversal'. This cannot be changed as the transaction is Finalised.

This project will display a dialog to enable users to enter a reversal note.

It will default to "Created by Reversal".


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Re: Reversal notes

I think this would be helpful


Re: Reversal notes

I would go beyond this and ask that it be an option to force users to enter who created the reversal and to enter a note.

Re: Reversal notes

Good thought. This would make staff more accountable. At present we have no way of knowing who or why.


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