Hi Jocelyn,

Duplicate client detection is a great idea and a good feature of other software. We encourage our staff to search by 4 letters of Last Name and 4 letters of patient name and we find duplicates often that way. What other criteria would be appropriate? Should it check for matches between; - phone numbers and animal names? - addresses?

We recently ran a duplicate check using those 3 criteria and as a result have been merging customers we have detected as duplicates. It seems since having the patient+customer search capacity the number of duplicates has decreased considerably.

Cheers, Matt

On Fri, 18 Sep 2009 04:54:05 +0000 (UTC), kingswayvet@bigpond.com wrote:

> HI > > I was wondering yet again about something. > > In our old system when you were adding a new client (even if you have > already asked them if they have been here before and they say NO.) if it > turns out they have - a message use to appear as you were add " this > client is already on the data base do you wish to continue adding". > Is it possible for this feature to be avaliable on openvpms to stop the > doubling up of client details. > Joss > > > _______________________________________________ > OpenVPMS User Mailing List > users@lists.openvpms.org > To unsubscribe or change your subscription visit: > http://lists.openvpms.org/listinfo/users > Posts from this mailing list can be viewed online and replied to in the > OpenVPMS User's forum- http://tinyurl.com/openvfu >

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