Hi Tony and Matt,

Thanks very much for your help with the reminders. Your reply was straightforward and we've managed to set up the reminders without any trouble so far!

I have another question. We would like to send out a welcome letter to all our new clients. This is what we're after:

*We'd like the letter to be a template so that we can use merge fields.

*We'd like to send it out within one week of the client's initial visit.

*We would like to send all welcome letters by post.

What's the best way to achieve this?

Cheers,

Amanda.