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Clinician availability module

Submitted by Guest on Tue, 01/12/2015 - 17:19
in

Hello

How do people deal with clinician availabilty built into scheduling?

 

So, say a client would like to book an appointment to see a particular clinician.  But that clinician is on holiday.  Is there somewhere on OPV that we can input the clinician's holiday times.  So that when a receptionist attempts to select them when booking an appointment, a warning pops up saying "not available" and the reason (on hols today - forever!).

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Re: Clinician availability module

Submitted by EastsideVetEmerg on Tue, 01/12/2015 - 17:35.

Hi,

We use repeating appointments to block out the schedule for that staff member.

http://www.openvpms.org/documentation/csh/1.8/workflow/scheduling/edit#r...

We have an appointment type "Block Out" and just repeat this for when the staff member is away or unavailable.

This feature is available in 1.8

There is also a "Find Free Appointment" feature in 1.8 that receptionists may enjoy.

Re: Clinician availability module

Submitted by tgething (not verified) on Wed, 02/12/2015 - 05:11.

Cahir - to add to Adrian's comments, we make heavy use of this as you can see below.

The 'ingredients' are:

  • a special customer, Mr Time Off
  • an appointment type 'Block Out'
  • appointment reason codes: ~Lunch~, ~Off Duty~, ~Meeting~ - these all start ~ so that they group together when looking for a reason code. The first two are obvious, the last is used for the daily 11am practice meeting.
     

As Adrian indicated, the Repeating Appointment facility is used to create these - currently they are set out to 3 Jan 16.

Finally, we have a tweak in our localised version of the Practice Summary 'Count Appointments by Type' sub-report so that the 'Block Out' appointments are not counted - and hence you get better stats for the percentages of the other appointment types.

Regards, Tim G

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