Jim - I am having difficulty understanding which screen you are talking about. If I look at our medical records screen I get: (this is for patient ZZ Dog off my test system and the data is not real - just test stuff)

Note that:

a) we use 'short names' for our vets and we use a modified version default.properties to reduce the width of the clinican field in the history display to 4 characters - the standard is 12.5

b) in the 2nd last line you can see the result of changing the clinician name from 'DG' to 'Dg1234567890' - you can only see the first part of the name

However, this does not match your problem description.

Here is the invoice detail from Customers|Accounts - with the name made even longer:

Still no match to your description.

So can you provide more detailed description and perhaps a picture. [I an using the Windows 7 and later 'Snipping Tool' to snip part of the screen and then paste it into the post.]

Regards, Tim G

PS To complete to description of how we set up clinicians - here is DG's User record:

As you can see we use a modified archetype which has a extra 'Printed Name' field.

Our reports use the Description field when we want the full name, and on the Certificates we use the Printed Name which contains the qualifications.