Hi everyone,

This discussion topic has been created as a spin off from this development project.

http://www.openvpms.org/project/customer-and-patient-alert-changes

The idea of having pop up alerts was mooted by users but received limited support. The options put forward by the developers are listed here for user discussion. If there is sufficient interest, I will create a new development project to look at these options specifically.

Pop-ups can occur in 3 scenarios. Described below with options within:

1. Opening a Customer

2. Making an appointment

3. The consult workflow

1a. Open the customer/patient ($250)
    This applies when you either:
     * select the customer from the customer workspaces,
     * select the patient n the patient workspaces
  
    If the patient is being selected, and this changes the customer and the new customer has an alert, then the customer alert is displayed.

1b. open the customer/patient for the first time ($415)
     This is the same as 1a, but the alert popup only displays once for a given customer or patient per login session

2. Make an appointment for the customer/patient ($85)
    Any alert is displayed when the customer or patient is entered.

3a. Check in ($85)
     Pops up alerts for the customer and/or patient if they have alerts at check in,

3b. Consult ($85)
     Pops up alerts for the customer and/or patient if they have alerts at consult.
     The alerts are displayed prior to editing the visit
     If a user performs multiple consults, the alert will be displayed each time.

3c. Consult, first time popup ($165)
     This is the same as 3b, but if a user performs multiple consults for a given customer/patient, any alert is only displayed once.

3d. Check out ($85)
     Pops up alerts for the customer and/or patient if they have alerts at check out,
     The alerts are displayed prior to invoicing

Cheers,

Matt C