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ESCI error

Submitted by Matt Young on Wed, 30/10/2019 - 14:36
in

When checking the ESCI inbox I am getting the following error:

 

ESCIA-0500: Failed to process OrderResponseSimple 1455202 for supplier Cenvet (2019) and stock location On The Shelf (56): ESCIA-0403: Duplicate response: 1455202 received for order: 1455202

How is it best to fix this? From our end or their end? Also there is no error reporting that shows up when this error is displayed- is that by design?

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Re: ESCI error

Submitted by Matt Young on Wed, 30/10/2019 - 14:49.

This order had a partial devlivery. I changed the delivery status for the first part of the invoice to cancelled and that cleared it. 

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