[OpenVPMS Developers] [JIRA] Created: (OVPMS-957) Add SMS appointment reminders
Key: OVPMS-957 URL: https://openvpms.atlassian.net/browse/OVPMS-957 Project: VPMS Web Application Issue Type: New Feature Components: Workflow Affects Versions: 1.5 Reporter: Matt Costa Assignee: Tony De Keizer
This comes from a forum discussion here http://www.openvpms.org/forum/courtesy-sms-reminders-future-appointments
It will require the successful funding and development of the SMS Project - The First Steps, before it can completed.
The idea was to have the same "SMS Customer" button that is proposed for the Customer summary, on appointments in the Scheduler. The schedule for a future day could be opened and a user send SMS's to each customer giving them a courtesy message about the appointment. The body of the courtesy message could be stored in a text macro but it would need to reference the appointment details it was attached to.
eg. "This is a courtesy SMS from Happy Valley Vet Clinic to remind you of Fluffy's appointment at 9am on the 25th of March. Please call the clinic on XXX-XXXX if you need to reschedule. This phone will self destruct in 10 seconds..." or something similar.
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[OpenVPMS Developers] [JIRA] Commented: (OVPMS-957) Add SMS appo
Matt Costa commented on OVPMS-957: ----------------------------------
Costing required :)
> Add SMS appointment reminders > ----------------------------- > > Key: OVPMS-957 > URL: https://openvpms.atlassian.net/browse/OVPMS-957 > Project: VPMS Web Application > Issue Type: New Feature > Components: Workflow > Affects Versions: 1.5 > Reporter: Matt Costa > Assignee: Tony De Keizer > > This comes from a forum discussion here http://www.openvpms.org/forum/courtesy-sms-reminders-future-appointments > It will require the successful funding and development of the SMS Project - The First Steps, before it can completed. > > The idea was to have the same "SMS Customer" button that is proposed for the Customer summary, on appointments in the Scheduler. The schedule for a future day could be opened and a user send SMS's to each customer giving them a courtesy message about the appointment. The body of the courtesy message could be stored in a text macro but it would need to reference the appointment details it was attached to. > > eg. "This is a courtesy SMS from Happy Valley Vet Clinic to remind you of Fluffy's appointment at 9am on the 25th of March. Please call the clinic on XXX-XXXX if you need to reschedule. This phone will self destruct in 10 seconds..." or something similar.-- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: https://openvpms.atlassian.net/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira
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[OpenVPMS Developers] [JIRA] Commented: (OVPMS-957) Add SMS appo
Matt Costa commented on OVPMS-957: ----------------------------------
Discussion or costing required.
> Add SMS appointment reminders > ----------------------------- > > Key: OVPMS-957 > URL: https://openvpms.atlassian.net/browse/OVPMS-957 > Project: VPMS Web Application > Issue Type: New Feature > Components: Workflow > Affects Versions: 1.5 > Reporter: Matt Costa > Assignee: Tony De Keizer > > This comes from a forum discussion here http://www.openvpms.org/forum/courtesy-sms-reminders-future-appointments > It will require the successful funding and development of the SMS Project - The First Steps, before it can completed. > > The idea was to have the same "SMS Customer" button that is proposed for the Customer summary, on appointments in the Scheduler. The schedule for a future day could be opened and a user send SMS's to each customer giving them a courtesy message about the appointment. The body of the courtesy message could be stored in a text macro but it would need to reference the appointment details it was attached to. > > eg. "This is a courtesy SMS from Happy Valley Vet Clinic to remind you of Fluffy's appointment at 9am on the 25th of March. Please call the clinic on XXX-XXXX if you need to reschedule. This phone will self destruct in 10 seconds..." or something similar.-- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: https://openvpms.atlassian.net/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira
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[OpenVPMS Developers] [JIRA] Commented: (OVPMS-957) Add SMS appo
Tim Anderson commented on OVPMS-957: ------------------------------------
Still needs some implementation discussion, as there is some overlap with OVPMS-951.
> Add SMS appointment reminders > ----------------------------- > > Key: OVPMS-957 > URL: https://openvpms.atlassian.net/browse/OVPMS-957 > Project: VPMS Web Application > Issue Type: New Feature > Components: Workflow > Affects Versions: 1.5 > Reporter: Matt Costa > Assignee: Tony De Keizer > > This comes from a forum discussion here http://www.openvpms.org/forum/courtesy-sms-reminders-future-appointments > It will require the successful funding and development of the SMS Project - The First Steps, before it can completed. > > The idea was to have the same "SMS Customer" button that is proposed for the Customer summary, on appointments in the Scheduler. The schedule for a future day could be opened and a user send SMS's to each customer giving them a courtesy message about the appointment. The body of the courtesy message could be stored in a text macro but it would need to reference the appointment details it was attached to. > > eg. "This is a courtesy SMS from Happy Valley Vet Clinic to remind you of Fluffy's appointment at 9am on the 25th of March. Please call the clinic on XXX-XXXX if you need to reschedule. This phone will self destruct in 10 seconds..." or something similar.-- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: https://openvpms.atlassian.net/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira
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