At the risk of sounding dumb, I have wondered about this one for nearly 10 years now. Why when a patient is discharged or invoice completed is the patient record not changed from "In Progress" to "Complete" automatically ? I find it really annoying having to hassle my staff to manually change these all the time. Usually we are left with a string of records "In Progress" and when future sales or records are made they get added to the wrong "In Progress" record, sometimes from months before. It doesn';t make for good records. Have I been doing something wrong all these years - or can this be sorted at the next upgrade ?