Please wait...

Submitted by Guest on Tue, 06/07/2010 - 18:47

General User's Discussion

We have several large client files with long list of patients. Generating invoices can take over 10minutes. Making appointments is also arduous. "Please wait..." popup appears between every invoice item, often for several minutes. All other client and patient files appear to run OK.

Is anyone else having this problem? All and any feedback welcome.

James

Re: Please wait...

Submitted by Matt C on Tue, 06/07/2010 - 20:04.

Hi James, We are running a pretty huge database and haven't had speed issues for quite some time (since Version 1.3). We did have to fiddle with our cache settings for our scheduler. Sounds like your integrator might need to check your server/install.

Matt

On Tue, 6 Jul 2010 07:47:08 +0000 (UTC), clinic@bhvet.com.au wrote:

> We have several large client files with long list of patients. Generating > invoices can take over 10minutes. Making appointments is also arduous. > "Please wait..." popup appears between every invoice item, often for > several minutes. All other client and patient files appear to run OK. > > Is anyone else having this problem? All and any feedback welcome. > > James > _______________________________________________ > OpenVPMS User Mailing List > users@lists.openvpms.org > To unsubscribe or change your subscription visit: > http://lists.openvpms.org/listinfo/users > Posts from this mailing list can be viewed online and replied to in the > OpenVPMS User's forum- http://tinyurl.com/openvfu >

_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: http://lists.openvpms.org/listinfo/users Posts from this mailing list can be viewed online and replied to in the OpenVPMS User's forum- http://tinyurl.com/openvfu

Please wait...

Submitted by tony on Wed, 07/07/2010 - 09:13.

Hi James,

I assume thsi has started to happen since you upgraded to version 1.4 ?

Approx how many patients triggers the issue ? i.e 10, 100, >100

May be a bug in version 1.4 but will need to have some more information. :-)

Cheers

Tony

Please wait...

Submitted by bhvet (not verified) on Thu, 08/07/2010 - 13:23.

Tony,

Forgot to mention problem only started since 1.4 update.

Mostly seen with 2 particular client files, 1 has approx 100patients then other 300. Currently trying to find out which we can deactivate or transfer.

Very large individual patient files can cause some lag but not wasting time.

Thanks all,

James

Re: Please wait...

Submitted by chris (not verified) on Wed, 07/07/2010 - 10:00.

Yes we are having the same problems at Box Hill and Eltham since moving to 1.4. Can take over 30secs to simply transfer a client from one workspace to another. Large patient files take forever to loadCheersChris Barton On Tue, Jul 6, 2010 at 5:47 PM, <clinic@bhvet.com.au> wrote:

We have several large client files with long list of patients. Generating invoices can take over 10minutes. Making appointments is also arduous. "Please wait..." popup appears between every invoice item, often for several minutes. All other client and patient files appear to run OK.

Is anyone else having this problem? All and any feedback welcome. James _______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: //lists.openvpms.org/listinfo/users" target="_blank">http://lists.openvpms.org/listinfo/users Posts from this mailing list can be viewed online and replied to in the OpenVPMS User's forum- //tinyurl.com/openvfu" target="_blank">http://tinyurl.com/openvfu

Re: Please wait...

Submitted by Matt C on Wed, 07/07/2010 - 14:00.

Ahh that explains it, we are still on a interim version of 1.4, not the full 1.4.

Good luck in finding the cause.

Matt

On Wed, 7 Jul 2010 08:55:46 +1000, wrote:

Yes we are having the same problems at Box Hill and Eltham since moving to 1.4. Can take over 30secs to simply transfer a client from one workspace to another. Large patient files take forever to loadCheers

Chris Barton
On Tue, Jul 6, 2010 at 5:47 PM, <clinic@bhvet.com.au> wrote:

We have several large client files with long list of patients. Generating invoices can take over 10minutes. Making appointments is also arduous. "Please wait..." popup appears between every invoice item, often for several minutes. All other client and patient files appear to run OK.

Is anyone else having this problem? All and any feedback welcome.

James
_______________________________________________ OpenVPMS User Mailing List users@lists.openvpms.org To unsubscribe or change your subscription visit: //lists.openvpms.org/listinfo/users" target="_blank">http://lists.openvpms.org/listinfo/users Posts from this mailing list can be viewed online and replied to in the OpenVPMS User's forum- //tinyurl.com/openvfu" target="_blank">http://tinyurl.com/openvfu

Please wait...

Submitted by tony on Wed, 04/08/2010 - 09:42.

Hi Guys,

We have had the opportunity to test this in 1.4 on a database that expereinces the issue and have identified an issue related to a change made to support the appointment cut and paste functionality. This will effect the speed of most save operations slightly but in the case of customers with many patients the issue is more obvious.

The problem has been solved in version 1.5 already. For those on version 1.4 that need this issue reolved before 1.5 is released I believe we can supply a patched version of 1.4. We will first do some exetnded testing on this patch on a site that experiences the issue and will then release it on the web site for implementers to download and install.

Cheers

Tony