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Printing problem

Submitted by Guest on Tue, 27/03/2012 - 10:11
in

I tried to print an estimation this morning and found this message attached was coming up and i was unable to. We had an upgrade yesterday so not sure if this would have anything to do with it?

Any advice would be great.

Thanks

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Re: Printing problem

Submitted by tanderson on Tue, 27/03/2012 - 11:18.

I've removed the screenshot as it looked confidential in nature. The error message was:

"Failed to generate report. Byte data not found at location : F:\OpenVPMS\Modified Templates\Jpeg_of_New_letterhead_Oct_2010.JPG"

The error message means that estimation report is using an image which cannot be found.

Make sure the file: F:\OpenVPMS\Modified Templates\Jpeg_of_New_letterhead_Oct_2010.JPG

exists

-Tim

Re: Printing problem

Submitted by bellvet on Fri, 30/03/2012 - 09:12.

Thanks Tim!

Sandra.

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