Problem with SMS reminders

Hi all,

I've got SMS set up and working fine through test messages and sending from the customer screen.

I've tried to set up a test reminder to check SMS is working by having it checked in the reminder type for that reminder count, plus also have some text in the template it is linked to.

When I hit send all it just populates a list of reminders rather than sending any SMS. It also doesn't affect the reminder count, nor do I get any errors.

Has anyone got this working and can offer some insights?

 

Cheers

John Thirlwell

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Re: Problem with SMS reminders

Make sure you have set the SMS field for:

  • each of the templates used for reminders
  • the Grouped Reminder Report template

Regards,

-Tim

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