Search for Referring Vet via Clinic
Hi,
We have an ongoing issue with new referrals not knowing the name of the vet at the referring clinic they come from.
Therefore, when we enter them into OpenVPMS we have to look up the veterinary clinic -> see which vets work there -> go back into the patient file and enter a vet's name into the seach box.
What would make our receptionists lives a lot easier, is to be able to seach 'veterinarian' via 'veterinarian first name', 'veterinarian last name' or 'veterinary practice'.
So, if you were looking for a vet from Advanced Vetcare, instead of entering %sam or %snel, you could enter %Advan and get a list of all the vets that are linked to Advanced Vetcare including Sam Snelling. We still want to link to a particular vet, but would be easier to be able to do it in the sign in process, rather than having to stop halfway to check which vets work at a particular clinic.
My thoughts are that it would be an edit to an archetype, maybe editing: concat(openvpms:lookup(.,'title'), ' ', /details/firstName, ' ', /details/initials,' ',/details/lastName) to inclue veterinary practice at the end????
Thanks,
Greta
Re: Search for Referring Vet via Clinic
Hi Greta,
We have the same problem. Our work-around is to have a "Vet" called "Vet Clinic X" in addition to the actual vet names. So if they have a specific vet they see we select that, if they don't we just select the generic for that vet clinic.
Not ideal by any means and makes personalisation harder (if we want to use vet names/titles then Dear Dr Vet Clinic X..).
Your solution is good however I would suggest that we also need a details field to be able to provide a little more information (e.g. who is the practice principle).
For example, a vet practice has 6 vets. The client doesn't know/care what vet they see. So we want to send records/correspondance to the practice principle. We need some way of flagging they are the practice principle in the list you suggest.
Re: Search for Referring Vet via Clinic
Yes I agree, flagging of practice principle would be great. Could we do this in the veterinarian categories?
I tried a few years ago to do something like Vet Clinic x, but it just looks so bad in the referral letters.
Hopefully there is an easier solution :)
Re: Search for Referring Vet via Clinic
If you only track single clinics that vets work for, then the workaround is to change the party.supplierVeterinarian archetype so include the clinic name in the description:
This doesn't work if a referral has worked for multiple clinics.
I've created a project for the general case: http://www.openvpms.org/project/search-referring-vet-clinic
Re: Search for Referring Vet via Clinic
Thanks Tim,
I've changed the description in the archetype and it works for displaying veterinary practice details. Great!!
It doesn't work in the search box, is this part of the project? We would be happy to help fund, if you know how much it would cost.
Greta
Re: Search for Referring Vet via Clinic
Hi Greta,
the change above is just a workaround. The project includes support to search by practice. I've updated the project with costing, and included a funding link.
-Tim