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Setting up reminders to be sent only via Email

Submitted by Guest on Sat, 02/02/2013 - 04:00
in

Hello.

I wish to set up reminders in OPV to be sent via email.

I have set an email address in Practice and Practice location and set the use to "reminder"

I have input my smtp settings under practice location and verified that OPV can sent emails to customers from their "contact details" tab.

I have created a Template for a reminder email with "no print" selected and input text in the email subject and body fields.

 

I have attached this template to a reminder type, and then assigned this reminder type to a patient.

 

However, when I hit "resend" or try to process the reminder from the reminder run page, I get an error "no document found".  Any ideas?

 

Thank you in advance.

 

Cahir

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Re: Setting up reminders to be sent only via Email -SOLVED

Submitted by ck234 (not verified) on Sun, 03/02/2013 - 04:18.

OK - figured this out.

 

OPV needs a document to be attached to all email reminders as well as having the subject and email fields filled out in the template.  So I created a "dummy" .odt file and attached it to the template.  This meant the reminder could send fine, and got rid of the "no document found" error.

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