Setting up remote access on a new laptop

I tried to put this up this afternoon, but now I can't find my post, so apologies if this pops up twice later on!

I have replaced an old, recently deceased laptop. I have set up the remote access program on windows 7 with the 198.whatever number for the clinics login, the same as the last laptop. I can use the laptop remotely inside the building at work, obviously via the wireless network in the building, but can't do it from home over the Internet.

What am I doing wrong?

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Re: Setting up remote access on a new laptop

Hi Gary,

The public Internet does not have direct access to your internal network (which is a good thing).  You need to get your local IT company to advise you on how to setup a VPN connection on your laptop tothe clinci at which point you will be able to log in via remote desktop or access OpenVPMS directly from your browser.

Cheers Tony

Re: Setting up remote access on a new laptop

Edited:

Within your building, you are probably using your in-house wifi connection from laptop -> wireless router/modem -> server, hence the 198.n.n.n log in address.

In the outside world, your laptop wifi doesn't work: you need a connection via internet. I actually use logmein.com free to log into my server from my laptop: worked for me even from the US. Your laptop screen actually then displays the server screen. 

Yuri.

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