On the Workflow|Scheduling screen, if you select an appointment, then in the left panel showing the customer details, there will be an email link and an SMS button if the customer has these facilities.

Although it is possible to create a macro that generates say "Reminder: Fido has an appointment ", the actual appointment details are not available to the macro, so you have to manually add "at 2.15pm on 25Oct for a checkup".

I think that a $appointment variable (like the existing $visit) would allow the full reminder text to be generated.

Whilst this is not the full "send SMS/email appointment reminders for all appointments on date ....", I suspect that adding a $appointment variable so that the SMS & email text can be quickly provided via a macro would be a very useful addition to the system.

Does anyone agree?

Regards, Tim G