Unable to connect to OpenVPMS via webhop

I'm trying to open OpenVPMS using the usual webhop link and I keep getting the timed out error message.  In the past when this has happened it was because the IP address of the computer and IP address in DYN not matching.  I've checked this and all appears to be fine there.  Any clues to help me out on this one?  Cheers Liz.  Not the most computer savvy person in the world so please feel free to use your explanation for idiots words. 

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Re: Unable to connect to OpenVPMS via webhop

I assume you are talking about https://help.dyn.com/standard-dns/webhops-and-redirects-in-standard-dns/ ?

If so, you may need to get your IT support to look into it.

 

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