Pete, I hope you aren't describing your practice..... I would have imagined that 1 FTE vet is a vet employed as a full time salaried employee. I wouldn't imagine we would be that interested in counting hours in this regard. Part timers or casuals such as locums, a tally of average working weeks hours I would have thought would be applied. [u][b]Example 1:[/b][/u] I am the principal veterinarian working 55 hours per week and I employ two part time veterinarians who each work 15 hours per week I would have thought this would be 2 FTE - 1 foolish full time employee (38hrs) and 1 part thereof (30hrs) [u][b]Example 2:[/b][/u] I have four branch practices and employ 10 full-time veterinarians(plus myself) and 5 part-timers working an average of 20 hrs per week Here I would think it would be a tally of all employees of the purchasing business. We currently have no reference to physical location of the practices. (Nor should we I would think) For such a large group $3000 / year would be a considerable saving when applying per terminal licenses as in some other software licensing models.... It is worth remembering that the reason we decided on the FTE model was to; [b]1.[/b] Make computer software affordable for small clinics with low staff numbers. [b]2. [/b]Not penalise clinics that want to have many terminals running especially those clinics that split labour between branch practices and the like. What are other peoples thoughts?